Skip to content

Privacy Policy

Effective Date: 2019
Last Updated: 29th January 2025
  1. About Us

World of Love Festival is a brand of Rainbow Makers CIC, a Community Interest Company registered in England and Wales (Company No. 11994620). 

We respect your privacy and are committed to safeguarding your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant laws.

By using our website or services, you agree to this Privacy Policy.

  1. What Data Do We Collect?

We collect and process the following types of personal data:

2.1 Contact Information
  • Personal details: Name, email address.
2.2 Financial Information
  • Payment details: We collect card details or bank information for transactions. Payments are processed securely, and we do not store full card details.
2.3 Communications & Interactions
  • Emails, calls, and messages exchanged with us.
  • Feedback and survey responses (optional).
2.4 Technical & Website Usage Data
  • IP address, browser type, and device details.
  • Cookies and tracking technologies (see Section 7).
  1. How We Use Your Data

We use your data for the following purposes:

Purpose

Legal Basis

Providing services, managing accounts, and publishing business listings.

Contractual necessity

Processing payments for paid services.

Contractual necessity

Communicating with you about updates, support, and inquiries.

Legitimate interest

Sending marketing communications (with your consent).

Consent

Conducting market research and improving our services.

Legitimate interest

Complying with legal and regulatory obligations.

Legal obligation

  1. How We Protect Your Data

We use encryption, secure servers, and access controls to protect your personal data. While we take all reasonable precautions, no online transmission is 100% secure.

  1. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data. However, we may share your data with:

5.1 Service Providers & Partners

We work with trusted third-party providers for:

  • Website hosting & analytics (e.g., Google Analytics).
  • Marketing & advertising (e.g., Facebook Pixel).
  • Payment processing (e.g., [Payment Provider]).

These providers are bound by strict data protection agreements.

5.2 Legal & Regulatory Authorities

We may disclose data if required to:

  • Comply with the law or legal proceedings.
  • Prevent fraud or security risks.
  • Protect the rights, safety, or property of our users and business.
  1. Your Rights

Under UK GDPR, you have the right to:
✔ Access your personal data.
✔ Request corrections to inaccurate data.
✔ Request deletion of your data (where applicable).
✔ Object to processing for marketing purposes.
✔ Withdraw consent at any time.
✔ Lodge a complaint with the UK Information Commissioner’s Office (ICO).

To exercise these rights, contact us at info@worldoflovefestival.co.uk.

  1. Cookies & Tracking Technologies

We use cookies to enhance your experience and analyse site performance.

Cookie Type

Purpose

Essential Cookies

Enable core website functionality.

Performance Cookies

Help us improve website usability.

Marketing Cookies

Track user interactions for advertising.

You can manage cookie preferences in your browser settings. See our [Cookie Policy] for details.

  1. Data Retention

We retain your data only for as long as necessary for legal, contractual, and business needs.

Data Type

Retention Period

Contact details

Until you opt out or request deletion.

Business listings

As long as your listing is active.

Payment records

7 years (for tax/legal purposes).

  1. International Data Transfers

If data is transferred outside the UK, we ensure adequate safeguards are in place (e.g., Standard Contractual Clauses).

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be notified on our website.

  1. Contact Us

For any privacy-related inquiries, contact:
📧 info@worldoflovefestival.co.uk