Privacy Policy
Effective Date: 2019
Last Updated: 29th January 2025
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About Us
World of Love Festival is a brand of Rainbow Makers CIC, a Community Interest Company registered in England and Wales (Company No. 11994620).
We respect your privacy and are committed to safeguarding your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant laws.
By using our website or services, you agree to this Privacy Policy.
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What Data Do We Collect?
We collect and process the following types of personal data:
2.1 Contact Information
- Personal details: Name, email address.
2.2 Financial Information
- Payment details: We collect card details or bank information for transactions. Payments are processed securely, and we do not store full card details.
2.3 Communications & Interactions
- Emails, calls, and messages exchanged with us.
- Feedback and survey responses (optional).
2.4 Technical & Website Usage Data
- IP address, browser type, and device details.
- Cookies and tracking technologies (see Section 7).
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How We Use Your Data
We use your data for the following purposes:
Purpose |
Legal Basis |
Providing services, managing accounts, and publishing business listings. |
Contractual necessity |
Processing payments for paid services. |
Contractual necessity |
Communicating with you about updates, support, and inquiries. |
Legitimate interest |
Sending marketing communications (with your consent). |
Consent |
Conducting market research and improving our services. |
Legitimate interest |
Complying with legal and regulatory obligations. |
Legal obligation |
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How We Protect Your Data
We use encryption, secure servers, and access controls to protect your personal data. While we take all reasonable precautions, no online transmission is 100% secure.
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Data Sharing & Third Parties
We do not sell, rent, or trade your personal data. However, we may share your data with:
5.1 Service Providers & Partners
We work with trusted third-party providers for:
- Website hosting & analytics (e.g., Google Analytics).
- Marketing & advertising (e.g., Facebook Pixel).
- Payment processing (e.g., [Payment Provider]).
These providers are bound by strict data protection agreements.
5.2 Legal & Regulatory Authorities
We may disclose data if required to:
- Comply with the law or legal proceedings.
- Prevent fraud or security risks.
- Protect the rights, safety, or property of our users and business.
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Your Rights
Under UK GDPR, you have the right to:
✔ Access your personal data.
✔ Request corrections to inaccurate data.
✔ Request deletion of your data (where applicable).
✔ Object to processing for marketing purposes.
✔ Withdraw consent at any time.
✔ Lodge a complaint with the UK Information Commissioner’s Office (ICO).
To exercise these rights, contact us at info@worldoflovefestival.co.uk.
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Cookies & Tracking Technologies
We use cookies to enhance your experience and analyse site performance.
Cookie Type |
Purpose |
Essential Cookies |
Enable core website functionality. |
Performance Cookies |
Help us improve website usability. |
Marketing Cookies |
Track user interactions for advertising. |
You can manage cookie preferences in your browser settings. See our [Cookie Policy] for details.
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Data Retention
We retain your data only for as long as necessary for legal, contractual, and business needs.
Data Type |
Retention Period |
Contact details |
Until you opt out or request deletion. |
Business listings |
As long as your listing is active. |
Payment records |
7 years (for tax/legal purposes). |
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International Data Transfers
If data is transferred outside the UK, we ensure adequate safeguards are in place (e.g., Standard Contractual Clauses).
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Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be notified on our website.
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Contact Us
For any privacy-related inquiries, contact:
📧 info@worldoflovefestival.co.uk